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Shipping & Delivery

When you place an order and check out, you'll be given a choice of Standard or Priority service.

 

Standard Service

Standard is the method we generally use at the moment - parcels are sent by Royal Mail and, in the UK, usually take 2-4 days from shipping to arrival at your door. Shipping to the US takes 5-10 days with this method. See below for full details, prices and estimated timings for other countries. Standard delivery is FREE for orders over £60 or $96.

 

Priority Service

Want your new models in a hurry? Choose our Priority service and your order will be prioritised for picking and shipping. It is then sent by courier, so you can expect it to take 1-2 days shipping time in the UK and 2-5 days in the US. In addition, Priority orders are trackable, so you can check the status of your delivery online. See below for full details, prices and estimated timings for other countries. Priority delivery is FREE for orders over £150 or $250.

 

Spray Cans

Regulations currently prevent us from shipping pressurised containers by air, so at present we are unable to ship spray cans outside of Europe. The good news is that we can now deliver sprays within Europe and not just the UK. However, as Royal Mail do not accept spray cans, all orders containing sprays will sent by Priority Delivery and will be charged regardless of the size of the order.   The following charts lay out the full details of our new service - click to enlarge:

 

UK Postage US Postage

  

UK customers should receive their orders, on average, within 2-4 days of dispatch. Royal Mail states they’ll deliver within 15 days but the vast majority of cases are much quicker than that (please let us know if it ever takes longer so we can soundly thrash the postie!).

European customers generally receive their orders within 15 working days and Rest of the World customers within a month. Orders placed with pre-order items included will be held until the release date of the pre-order item. If you want your other products earlier please place a separate order so we can ensure you get your goodies as early as possible!

Custom charges may apply when shipping outside of the UK and Europe.